Key Strategies for M2020 Success
Improvement in Management of Oral Medications carries more weight than ever—now accounting for 9% of your Home Health Value-Based Purchasing (HHVBP) total performance score. Despite its importance, M2020 is often misunderstood, inconsistently scored and under-addressed in care planning.
In this free webinar, we’ll explore how to accurately assess and improve this outcome, even with patients in ALFs. We’ll unpack why performance on M2020 can differ across HHVBP, Star Ratings and Patient Satisfaction. You’ll learn how risk adjustment affects scoring, how to interview and document effectively and why interdisciplinary collaboration is key to driving meaningful improvement in this high-impact measure.
Here's what we will cover:
- The importance of accurate M2020 scoring and how it affects HHVBP, Star Ratings and HHCAHPS performance.
- Scoring challenges in various care settings, including assisted living facilities and independent home environments.
- The role of risk adjustment and how it contributes to differences in performance across quality programs.
- Strategies to improve patient outcomes related to medication management through interdisciplinary care planning.
- M2020’s connection to patient satisfaction and what clinicians can do to support safe, independent medication adherence.
[Webinar recording] Pills, Performance & Patient Perception
M2020's impact on HHVBP, Star Ratings, and HHCAHPS
Your speakers
Lisa Selman-Holman JD, BSN, RN, HCS-D, COS-C
Vice President, Clinical Services — McBee
Lisa Selman-Holman is the VP of Clinical Services at McBee, bringing over 39 years of expertise in home health and hospice. As a registered nurse and home care attorney, she specializes in regulatory compliance. Lisa has held various roles, from field nurse to executive, managing accreditation surveys, acquisitions and regulatory crises. In 2004, she founded Selman-Holman & Associates, offering consulting, coding and OASIS review services. Lisa is a renowned educator, known for turning challenges into achievements. Joining McBee in 2021, she acts as VP of Clinical Services. In this role, Lisa oversees the clinical aspects of consulting projects, providing expert advice on clinical operations, quality improvement, patient care standards and regulatory compliance to healthcare organizations, while also playing a key role in business development by identifying potential clients and shaping consulting proposals based on their clinical needs.
Click here to learn more about Post-Acute Academy from McBee.
Michelle Horner BSN, RN, HCS-D, HCS-O, HCS-H, COS-C
Clinical Consulting & Education Manager — McBee
With more than 30 years of diverse healthcare experience, Michelle Horner is a distinguished expert in home health and hospice. In her role as Manager of Clinical Consulting & Education at McBee, she specializes in Quality, Clinical, and Regulatory Consulting and Education, creating and delivering innovative, customized training programs that empower clients and elevate standards of care. Michelle shares her insights at various home care associations, captivating audiences with her knowledge and passion. She is also an active member of the AHCC’s Board of Medical Specialty Coding and Compliance Certification HCS-D and HCS-O Committees, contributing her expertise to shape industry standards.
Renowned for her ability to drive impactful financial and clinical outcomes, Michelle is committed to enhancing the quality of care in the home care sector, making a lasting difference for both providers and patients alike.
Click here to learn more about Post-Acute Academy from McBee.