Pills, Performance, & Patient Perception: M2020's impact on HHVBP, Star Ratings, and HHCAHPS

Key Strategies for M2020 Success

Improvement in Management of Oral Medications carries more weight than ever—now accounting for 9% of your Home Health Value-Based Purchasing (HHVBP) total performance score. Despite its importance, M2020 is often misunderstood, inconsistently scored and under-addressed in care planning.

In this free webinar, we explore how to accurately assess and improve this outcome, even with patients in ALFs. We also unpack why performance on M2020 can differ across HHVBP, Star Ratings and Patient Satisfaction. You’ll learn how risk adjustment affects scoring, how to interview and document effectively and why interdisciplinary collaboration is key to driving meaningful improvement in this high-impact measure.

Webinar topics:

• The importance of accurate M2020 scoring and how it affects HHVBP, Star Ratings and HHCAHPS performance.
• Scoring challenges in various care settings, including assisted living facilities and independent home environments.
• The role of risk adjustment and how it contributes to differences in performance across quality programs.
• Strategies to improve patient outcomes related to medication management through interdisciplinary care planning.
• M2020’s connection to patient satisfaction and what clinicians can do to support safe, independent medication adherence.