[Recording] Navigating the New Surveyor Guidance
A Practical Guide for SNFs in 2025
Feeling lost in 918 pages of new survey guidance? We’ll help you find your way.
The newly revised Long-Term Care Surveyor Guidance (QSO-25-14-NH) weighs in at 918 pages. No, that’s not a typo — and no, you probably don’t have time to read it cover to cover!
That’s where we come in. This free webinar is your practical guide to navigating the key changes.
The updated guidance, which took effect April 28, 2025, revises many aspects of the survey process, including how substandard quality of care is assessed. Updates span a wide range of topics and tags: Admission, Transfers and Discharge, Resident Assessment, Quality of Life, Quality of Care and more.
We’ll highlight what matters most, review updates to the Critical Element Pathways and show how to integrate these changes into your daily operations. Whether you’re focused on clinical care, compliance or reimbursement, this session will help you chart a clear course forward — and answer the all-important question: Where do I start?
What You’ll Learn:
- How to navigate recent updates to Appendix PP and the Critical Element Pathways
- Which key changes impact Admission, Transfers and Discharge, Resident Assessment, Quality of Life and Quality of Care
- How to apply these changes to improve care planning and support successful discharges
- What works (and what doesn’t) when integrating the new guidance into clinical operations and workflow
Your expert
Leigh Ann Frick, PT/MBA, RAC-CT, PNAP
President — Care Navigation Consulting, LLC
Leigh Ann is a licensed physical therapist with more than 25 years in post-acute care. After beginning her career as a treating therapist, she quickly developed a passion for educating clinicians on best practices in care delivery, compliance, documentation and reimbursement. She advanced through clinical and leadership roles, ultimately serving as Chief Clinical Officer for a large therapy provider.
In 2017, Leigh Ann founded Care Navigation Consulting to help post-acute providers integrate clinical and regulatory strategies in today’s evolving healthcare landscape. A frequent speaker at state and national conferences—including LeadingAge, AAPACN, NASL/Advion and others—she remains highly active in professional associations including APTA, NASL, NARA and AAPACN.
21 Comments on “[Webinar recording] Navigating the New Surveyor Guidance: A Practical Guide for SNFs in 2025”
looking forward to this
I am excited to join the webinar, this is very helpful for us knowing that we are already open for survey. Thank you for the great job , for all your time and effort.
Thank you! Hope you find the webinar helpful. 🙂
Is there any chance that this program can be replayed after ?
Hi Marsha – yes, we record all webinars and will post it on the blog after the live event!
I am interested in joining this free seminar.
Thank you
Thanks, Olympia — please register at the link above and we’ll see you on the webinar!
Looking forward to this
Thanks, Heather…see you on the webinar!
Trying to sign up for Navigating the New Survey Guidance, but the link to register doesn’t seem to be working.
Sorry you’re having trouble with the registration form! Please try this link: https://ntst.zoom.us/webinar/register/WN_YZFNWjj3Szu_5TMRxIxbDA
Thank you for this!
Thanks, Gail – hope you find it helpful!
Will the session
Be recorded
As
Well
Hi Serena – yes, we’ll record this session and post it on our blog after the live event. Thanks!
Where is the recording ? How will I access the blog
Hi Irma – After the live event, we’ll post the recording/slides on our blog. Just click the blog link and look for the session title. Thanks!
Hi! I’m interested in the training but also curious to know if there are any CEU’s with the training. Renewal time is at hand and many nurses are grappling for those last few pre CEU’s.
Hi Paula – FYI, we do not offer CEUs for our webinars at this time. Thanks!
I signed up but no link.
Hi Dawn – I’m guessing the webinar confirmation went to your spam/other folder. Please check there. Thanks! If you missed the webinar, you can always watch the recording on our blog.