[Webinar recording] Don’t Let PBJ Sink Your Survey: Navigate Staffing Compliance with Confidence

Ken BellClient News, Skilled Nursing, Training5 Comments

[Recording] Don’t Let PBJ Sink Your Survey

Navigate Staffing Compliance with Confidence

Click here to view the recording and handouts
Smooth sailing or storm ahead? Learn how PBJ reporting impacts your survey.

As CMS intensifies its focus on staffing sufficiency and transparency, nursing homes must treat Payroll-Based Journal (PBJ) reporting as more than a quarterly task — it’s a compliance battleground. One wrong move in your PBJ submission can trigger citations under F851, drop your Five-Star staffing rating and raise red flags before surveyors ever set foot in your facility.

In this practical and timely webinar, we’ll show you how to connect the dots between PBJ accuracy, survey readiness and Five-Star ratings, and what to do now to avoid preventable penalties.

Don’t let avoidable data errors sink your next survey! Join us to chart a smarter, safer course. You’ll walk away with a simplified PBJ reporting checklist and a sample staff interview prep guide to boost your survey confidence.

What You’ll Learn:

  • How PBJ data influences survey targeting and star ratings—especially under the new staffing scrutiny framework.
  • Top PBJ reporting pitfalls (like late submissions, missing agency hours and misclassified staff)—and how to avoid them.
  • Best practices for validating your data with CASPER reports and internal audits before surveyors catch mistakes for you.
  • What surveyors are asking frontline staff when they suspect staffing shortages—and how your PBJ data can prepare you.
  • How to use structured task management and tech tools to maintain compliance without chaos.

Who Should Attend:

Directors of Nursing, PBJ Coordinators, HR Managers, Nursing Home Administrators, Compliance Officers and anyone responsible for staffing data integrity.


About your expert

Jolene Johnson, RAC-CT
President — Luminate Healthcare Consulting


Jolene Johnson is a nationally recognized expert in Payroll-Based Journal (PBJ) compliance and staffing regulatory strategy. As the founder of Luminate Healthcare Consulting, she partners with nursing facilities and multi-facility operators across the country to strengthen staffing data integrity, optimize Five-Star ratings, and avoid costly survey citations.

With over 28 years of healthcare experience, Jolene has led national trainings on PBJ compliance, developed audit-ready processes for CMS staffing reviews, and supported clients through successful staffing-related surveys. She is known for her hands-on, practical approach to aligning PBJ reporting with operational realities and survey preparedness.

Jolene also brings a strong background in Medicare and Medicaid reimbursement, MDS systems, and regulatory education, making her a trusted voice at the intersection of staffing, compliance, and quality outcomes.

5 Comments on “[Webinar recording] Don’t Let PBJ Sink Your Survey: Navigate Staffing Compliance with Confidence”

  1. Do you provide recordings of the webinar? It difficult some days to make the scheduled times/dates that the live webinar is available.

    1. Hi Marisa – Yes, a recording is now available, and we’ve updated this post with the link. Just click the button above to access it. Thanks!

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