[Free Webinar] SSVI: The New Hospice Scorecard
If you have issues registering for the webinar, please contact simple@ntst.com.
As CMS sharpens its focus on Medicare spending during hospice care, a new lens is emerging that extends beyond traditional quality measures. The Service and Spending Variation Index (SSVI) introduces a different way of evaluating hospice providers, combining utilization patterns and non-hospice spending to identify variation across the industry.
In this session, Lisa Selman-Holman, Michelle Horner and Lindsay Doak will break down what SSVI is, why it matters and what it signals about the future of hospice oversight. Attendees will gain a clearer understanding of how CMS is using claims data to assess performance and where organizations may face increased scrutiny.
The session will also examine how SSVI challenges traditional assumptions about hospice performance, particularly in how results are interpreted. We will outline practical considerations for improving visibility into spending and utilization and how agencies can begin to respond to evolving regulatory expectations.
What You'll Learn
- What the Service and Spending Variation Index (SSVI) measures and how it is structured
- How CMS is using claims data to evaluate hospice performance
- What SSVI results may indicate about variation and potential risk
- How these changes reflect broader shifts in hospice oversight
- Practical considerations for strengthening visibility into spending and utilization
Who Should Attend
- Hospice Administrators and Executive Leaders
- Clinical and Operations Staff
- Compliance and Quality Professionals
- Documentation and Coding Teams
- Anyone responsible for reporting and oversight
Meet your speakers
Lisa Selman-Holman, JD, BSN, RN, HCS-D, COS-C
Vice President, Clinical Services | McBee
Lisa Selman-Holman, JD, BSN, RN, HCS-D, COS-C
Vice President, Clinical Services
McBee
Lisa Selman-Holman is the VP of Clinical Services at McBee, bringing over 39 years of expertise in home health and hospice. As a registered nurse and home care attorney, she specializes in regulatory compliance. Lisa has held various roles, from field nurse to executive, managing accreditation surveys, acquisitions and regulatory crises. In 2004, she founded Selman-Holman & Associates, offering consulting, coding and OASIS review services. Lisa is a renowned educator, known for turning challenges into achievements.
Joining McBee in 2021, she acts as VP of Clinical Services. In this role, Lisa oversees the clinical aspects of consulting projects, providing expert advice on clinical operations, quality improvement, patient care standards and regulatory compliance to healthcare organizations, while also playing a key role in business development by identifying potential clients and shaping consulting proposals based on their clinical needs.
Michelle Horner, MBA, BSN, RN
Senior Solution Strategist | Simple, a Netsmart Solution
With more than 30 years of diverse healthcare experience, Michelle Horner is a distinguished expert in home health and hospice. In her role as Senior Solution Strategist at Simple, she specializes in Quality, Clinical and Regulatory Consulting and Education, creating solutions that connect clinical, operational and financial performance in a way that is practical and useful for agencies. Michelle shares her insights at various home care associations, captivating audiences with her knowledge and passion. She is also an active member of the AHCC’s Board of Medical Specialty Coding and Compliance Certification HCS-D and HCS-O Committees, contributing her expertise to shape industry standards.
Renowned for her ability to drive impactful financial and clinical outcomes, Michelle is committed to enhancing the quality of care in the home care sector, making a lasting difference for both providers and patients alike.
Lindsay Doak
Vice President of Data and Research | Netsmart/HealthPivots
Lindsay Doak is Vice President of Data and Research at HealthPivots, where she leads analytics and research initiatives supporting value-based care, quality improvement and performance measurement across the healthcare at home continuum. She brings 20 years of experience in home health and hospice, with deep expertise in industry education, data analytics and HHCAHPS performance.
Lindsay also serves as Chair of the National Healthcare at Home Best Practice Study, and former Chair of the National Patient and Family Satisfaction Quality Improvement Project. Working with providers and industry leaders to identify and share best practices that improve outcomes, patient experience and value-based performance in home-based care.