If you have issues registering for the webinar, please contact simple@ntst.com.
You’re not alone — what submission data reveals about common errors
HOPE rejections are frustrating and far more common than most providers realize.
Many rejections are not the result of poor clinical work or staff error, but changing CMS validation rules, system checks and inconsistent data elements that trip up even the most experienced teams.
In this webinar, we will walk through real submission data to show what is driving your HOPE assessment rejections, where providers most often run into trouble and which issues are truly within your control. We will also call out CMS-side challenges that are contributing to rejections and share what is being done to address them.
You will leave with practical guidance you can apply immediately, from understanding common error patterns to improving workflows that reduce the number of reworks, resubmissions and delays.
What You'll Learn
- The most common reasons HOPE assessments are rejected
- Acceptance rate trends and what submission data reveals
- Which errors are preventable and which stem from CMS validation rules
- How inconsistent payer information and other system flags impact submissions
- Practical strategies to reduce repeat errors and improve acceptance rates
Who Should Attend
- Hospice clinicians and nurses involved in HOPE assessments
- Quality and compliance professionals
- Clinical documentation and audit staff
- Anyone responsible for submitting or correcting HOPE assessments
[Free Webinar] Minimizing HOPE Rejections
You're not alone — what submission data reveals about common errors
TUE, JAN 20 | 1 PM CT
Meet your speakers
Lisa Selman-Holman, JD, BSN, RN, HCS-D, COS-C
Vice President, Clinical Services
McBee
Lisa Selman-Holman is the VP of Clinical Services at McBee, bringing over 39 years of expertise in home health and hospice. As a registered nurse and home care attorney, she specializes in regulatory compliance. Lisa has held various roles, from field nurse to executive, managing accreditation surveys, acquisitions and regulatory crises. In 2004, she founded Selman-Holman & Associates, offering consulting, coding and OASIS review services. Lisa is a renowned educator, known for turning challenges into achievements. Joining McBee in 2021, she acts as VP of Clinical Services. In this role, Lisa oversees the clinical aspects of consulting projects, providing expert advice on clinical operations, quality improvement, patient care standards and regulatory compliance to healthcare organizations, while also playing a key role in business development by identifying potential clients and shaping consulting proposals based on their clinical needs.
Karen Strawinski
Client Success Coordinator
Simple
Karen Strawinski is a Client Success Coordinator at Simple. With over three years of experience, she supports agencies across Home Health, Hospice, SimpleCore, PBJ, and more. Karen is known for her deep product knowledge and her ability to help providers navigate complex workflows with clarity and confidence.