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Feeling lost in 918 pages of new survey guidance? We’ll help you find your way.
The newly revised Long-Term Care Surveyor Guidance (QSO-25-14-NH) weighs in at 918 pages. No, that’s not a typo — and no, you probably don’t have time to read it cover to cover!
That’s where we come in. This free webinar is your practical guide to navigating the key changes.
The updated guidance, which took effect April 28, 2025, revises many aspects of the survey process, including how substandard quality of care is assessed. Updates span a wide range of topics and tags: Admission, Transfers and Discharge, Resident Assessment, Quality of Life, Quality of Care, and more.
We’ll highlight what matters most, review updates to the Critical Element Pathways, and show how to integrate these changes into your daily operations. Whether you’re focused on clinical care, compliance, or reimbursement, this session will help you chart a clear course forward — and answer the all-important question: Where do I start?
What You’ll Learn:
- How to navigate recent updates to Appendix PP and the Critical Element Pathways
- Which key changes impact Admission, Transfers and Discharge, Resident Assessment, Quality of Life, and Quality of Care
- How to apply these changes to improve care planning and support successful discharges
- What works (and what doesn’t) when integrating the new guidance into clinical operations and workflow
[Free webinar] Navigating the New Surveyor Guidance
A Practical Guide for SNFs in 2025
TUE, JUL 22 | 2PM CT
Your expert
Leigh Ann Frick, PT/MBA, RAC-CT, PNAP
President — Care Navigation Consulting, LLC
Leigh Ann is a licensed physical therapist with more than 25 years in post-acute care. After beginning her career as a treating therapist, she quickly developed a passion for educating clinicians on best practices in care delivery, compliance, documentation, and reimbursement. She advanced through clinical and leadership roles, ultimately serving as Chief Clinical Officer for a large therapy provider.
In 2017, Leigh Ann founded Care Navigation Consulting to help post-acute providers integrate clinical and regulatory strategies in today’s evolving healthcare landscape. A frequent speaker at state and national conferences—including LeadingAge, AAPACN, NASL/Advion, and others—she remains highly active in professional associations including APTA, NASL, NARA, and AAPACN.